Shipping policy
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, it will be shipped out immediately.
Shipping Times
Estimated delivery times:
- United States: 7–10 business days
- International: 7–12 business days
Please note: shipping times are estimates and may vary due to demand, carrier delays, or customs.
Order Tracking
Once your order ships, you will receive a tracking number via email within 1–3 days. You can use this to monitor your delivery status at any time.
Shipping Costs
We offer free shipping on all orders unless stated otherwise at checkout.
Delays
In rare cases, shipments may be delayed due to high demand, logistics issues, or external factors beyond our control. We appreciate your patience.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
We are not responsible for lost or stolen packages marked as delivered. If this occurs, please contact the shipping carrier directly.
Contact Us
If you have any questions about your order, contact us at:
verva@verva.shop